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Frequently Asked Questions

When our technicians arrive at your home, they will assess your roof and perform a complete inspection of the overall condition. First, we’ll use soft brushes to loosen heavy moss growing on your roof. Second, we’ll use blowers to eliminate any remaining debris on the roof. The next step is our comprehensive gutter cleaning service. Once the roof is prepared, we’ll apply our revolutionary soft wash solution to the entire roof to eradicate all remaining organics: including moss and various roof stains. Our technicians are fully trained to identify even the earliest signs of growth, so all areas will be treated regardless of the stage.
Our certified “Soft Wash” system has been used throughout the country to clean and treat over 100,000 roofs just like yours. Our process has been fully approved by all shingles manufacturers including ARMA (Asphalt Roofing Manufacturers Association). The “Soft Wash” process is also recommended by all insurance companies.
Yes, and no. Our “Soft Wash” treatment is sprayed on the roof like a weed killer. The moss is immediately killed and then we let mother nature run its course. The moss deteriorates off the roof naturally over time with rain and sunshine. However, the removal of stains on your roof is immediate and, in most cases, you will see a new roof you’ve never seen before.
No, we don’t. Pressure washing strips the granules from asphalt shingles. Therefore, it strips away years of your roof’s lifespan. These granules are what enable your roof to protect your home from the elements, like rain, wind, and sun. Because of that, we sweep off the moss to maintain the integrity of the shingles and not compromise the roof, then apply a chemical soft wash which kills all organic growth, and the rain will wash it away after a few weeks.

Our Soft Wash service consist of washing your home siding and/or your exterior gutters. With our Soft Wash service, we apply a cleaning solution to your home and spray it off afterwards. The cleaning solution also acts as a protectant against dirt, grime, mildew, and algae. For heavily soiled areas, we lightly hand brush the area until the soil is removed.

We accept all major credit and debit cards. We offer multiple ways to pay your bill. We accept payments online, via the invoice. After service is complete, an invoice will be sent to the customer by email with before & after pictures included. Within the invoice there’s a link that says, “Pay Now”, just click it and follow the prompts. We also accept checks by phone or mail. Most clients prefer to pay online.

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